For excellence to happen in your church organization it must start with your leadership team. The best team size is a working group of between three to ten persons who constitute your key decision-making group for the operations of your organization. Although your team may be astute, experienced, and wise, these qualities are no substitute for a healthy leadership team (an NAD core value!). A healthy team must be in place if your organization’s strategy is to ever take wings.
Behavior A – Establishing trust
Church leaders today, as at Pentecost, need an upper room experience that leads to humility, transparency, and a genuine willingness to discover ways of becoming a healthier, more productive team.
When people trust each other, they get things done more quickly and effectively without the need to defend their turf or posture for political advantage. A leadership retreat—guided by an external facilitator—can help jump-start the establishment of trust.
Behavior B – Constructive conflict and commitment
Healthy teams avoid artificial harmony because undigested issues in the leadership team will be magnified many times over throughout the organization. One author writes, “Where there is trust, conflict becomes nothing more than an honest attempt to find the best answer1.”
Leaders who care for the good of the organization will disagree at times and then work toward crafting a solution that everyone on the team is willing to commit to and support even when 100% unanimity is lacking.
Behavior C – Accountability for results
Persons in healthy organizations hold each other accountable because it’s the right thing to do (1 Corinthians 4:1-2). Accountability is a selfless act of integrity that puts “doing the right thing” above personal ambition or departmental self-interest. Leaders and staff do not hesitate to call out waste and inefficiency. Excellent organizations are anxious to document their effectiveness. They accomplish mission, get results, and therefore enjoy the approval of God and the trust of their constituents.
1 Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything else in Business